Here you can configure notifications at the chat interface level. You can control when and how to receive specific notifications.

Types of notifications supported are:

1. Chat transcript mail
   1. Configure this section to receive the chat history of every chat conversation in your mailbox
2. New Offline message mail
   1. Configure this section to receive a new email whenever a new offline message is submitted by a visitor  in your mailbox
3. New chat initiated by the visitor
   1. This will allow receiving the chat-initiated notifications in Agent Dashboard (Raibu)
   2. By default it is enabled
4. Broadcast message to live visitors when new video call started