Elevate Your Customer Engagement with a Multichannel Agent Dashboard.

key features

Dashboard overview

Live Chat

Video Chat

WhatsApp integrtion

Offline Messages

Qualify contacts

Instant notifications

Add notes in live chat

Update contact info

Desktop App

Android App

iOS App

Customer Engagement platform

 

All-in-one solution for managing live chat, video chat, offline messages, and WhatsApp interactions seamlessly.

Unified interface with multichannel agent dashboard

Elevate customer interactions with personalized face to face video chat.

Seamlessly integrates with WhatsApp and provide support on the go

Engage with your customers in real-time through live chat

Respond to offline messages, ensuring that every customer inquiry is addressed, even when your team is unavailable.

  • Centralized Hub

    Access all incoming messages and chat requests from live chat, video chat, offline messages, and WhatsApp in a single, easy-to-use dashboard.

  • Effortless Navigation

    Streamline your workflow with intuitive navigation. Easily switch between different channels, view customer history, and respond with efficiency.

  • Real-time Alerts

    Receive real-time notifications for incoming messages, ensuring that your team stays on top of customer interactions and provides timely responses.

  • Collaborative Tools

    Enhance team collaboration with features like internal notes, file sharing, and Qualify leads directly within the dashboard.

Ready to take your customer engagement to the next level? Experience the power of WeConnect.chat's Multichannel Agent Dashboard.

Ready to
get started?