English
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Customer Engagement platform
All-in-one solution for managing live chat, video chat, offline messages, and WhatsApp interactions seamlessly.
Omni-channel interface
Use our user friendly agent dashboard. This is a centralised place to accept all incoming requests for live chat, video call or WhatsApp message.
Dedicated Mobile app for Android and iOS
Supports Human Takeover
Supports parallel chats
Live chat
Interact with your visitors seamlessly with multi-media chat support. Get basic system information of visitor in advance to know visitors profile and demography better.
Mark chat as a lead
Supports canned messages
Invite for Video call during chats
Video call
Accept incoming video call and give real time human experience to your visitor. Delivering instant information is so easy with this instant video calls.
Rich video interface with chat support
Native video calling
Screen-sharing support
Offline messages
It’s possible that agents are busy or on break or not available. Offline message helps by informing users that agents are away and they can share a message to be checked later by agents.
Supports email like thread for responses
Customised offline form UI
Supports email notification for new offline message
key features
Dashboard overview
Live Chat
Video Chat
WhatsApp integrtion
Offline Messages
Qualify contacts
Instant notifications
Add notes in live chat
Update contact info
Desktop App
Android App
iOS App
