Privacy Policy

Please read this document carefully.

Last updated 18/03/2023

In General

Weconnect.chat (hereinafter, “weconnect.chat”), with offices at Poortland 66, 1046 BD, Amsterdam (Netherlands), and with email address hello@weconnect.chat

Hereby informs the user how we deal with their personal information.

Purposes of the Processing and Legal Basis

These personal details shall be processed solely to respond and deal with the requests for information made by subscribers, which includes:

  • To manage your access to the services provided by the Website, your customer opinion on products, services or contents.
  • To carry out operations that relate to the management of customers concerning the contracts, orders, deliveries and invoices, and manage the unpaid invoices and possible disputes about the use of our products and services.

By those purposes, the personal data will be kept as long as our relationship ends. The personal data shall be kept during preservation periods for legally stipulated liabilities.

  • To send advertising information on news and offers regarding the products and services, promotions and innovations related to the activity of THE COMPANY via any channel, including e-mail.

If the USER agrees to the terms and conditions of weconect.chat by ticking checkbox during registration means USER is agreeing to use the services offered by company and trusts the data protection policies of the company.

The legal basis for the processing is the freely given consent. You are requested, for this purpose, to give your consent to this privacy policy and accept these General Conditions. Failure to accept this privacy policy will imply that the services rendered and website contents offered by weconnect.chat shall not be made available and that the system subscription process shall be interrupted.

Categories of Data

The user must complete all required fields form with truthful, complete and up-to-date information, except for details where completion is indicated as optional, for being strictly required by weconnect.chat in order to be capable of complying with the beforenamed purposes. Otherwise, weconnect.chat does not deal with your request. Users guarantee that the personal details given to weconnect.chat are true and are responsible for notifying of any modification to them.

Privacy and Security Settings

weconnect.chat reserves the right to amend this policy in order to adapt it to new regulations or case laws and industrial and/or commercial practice.

If weconnect.chat decides to change its Privacy Policy, it will post those changes on this page. This policy was last modified on March 18th, 2023.

Under all circumstances, users must read and expressly accept to consent the data treatment referred by this Privacy Policy, before using the services.

weconnect.chat has adopted the Data protection security legally required and strives to install additional technical measures and means within its scope to avoid the loss, misuse, alteration, unauthorised access to and theft of the personal details provided. weconnect.chat agrees to use all of the details sent by registered users with the utmost confidentiality and resilience.

weconnect.chat will store the personal data until the personal data are no longer necessary for the purposes for which they were collected or when the data subject withdraws consent on which the processing is based. Hence, shall not be applied, and the personal data will keep stored when that processing is necessary for compliance with a legal obligation.

Recipients and Personal Data Transfers

weconnect.chat guarantees that under no circumstances shall it notify, or transfer said details to third parties, except where expressly authorised by the users. The data could be communicated to the following third-party recipients: Public Administrations for compliance with legal obligations. They can also communicate to the following categories of recipients: Suppliers of electronic communications services and online office automation, hosting, SaaS services such as CRM/ERP, management, accounting, auditing and lawyers. weconnect.chat could transfer personal data to recipients located in the United States of America, who are included in the Privacy Shield list, which has a decision to adopt the European Commission.

Rights of the Users

Users are, at any time, entitled to exercise their rights of access, rectification, erasure, restriction of processing, data portability, not to be subject to a decision based solely on automated processing, including profiling, and object, by contacting weconnect.chat and sending written notification to hello@weconnect.chat, attaching a copy of their National Identity Document or another equivalent identity document. The users have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. The users have, as well, the right to lodge a complaint with a supervisory authority.