This component is useful for collecting feedback.
It creates a visual rating feedback display with associated text labels, like “Good”, “Awesome”, “Bad” etc.
These labels can also be renamed as per your need.
- Let’s start with adding the component to the conversation flow
- You need to be inside Builder –> Conversation
- Click on “Add new component” –> Select “Rating”
- This will show the component configurations to be setup
- Write your own message to show to the visitor
- Additionally you can show buttons ‘Skip, and ‘back’
- You can also configure the labels of each rating
- You can choose from the options given for output display like; star rating, emoji rating, smiley rating, etc.
- Finally, save the component settings by pressing the ‘Save’ button