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Multiple Select

This component is useful when multiple values are expected from the customer from the given choices.

Configuration steps:

  1. Lets start with adding the component to conversation flow
  2. You need to be inside Builder –> Conversation
  3. Click on “Add new component” –> Select “Multi Select”
  4. This will show the component configurations to be setup

Chat Message & adding choices

  1. Write your own message to show to the visitor; e.g “Which car types you like?”
  2. Additionally you can show buttons ‘Skip, and ‘back’
  3. Next Add choices to show to the visitor to select; e.g. “Electric car, Petrol car, LPG car etc.”
  4. Finally, save the component settings by pressing ‘Save’ button

multi-select

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