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Meeting & Appointments

This component is used to schedule a meeting or book an appointment with your customers. 

Each appointment booked will have below information;

  • Date
  • Time
  • Name 
  • Email
  • Phone (optional)
  • Company Name (optional)

Configuration steps:

  1. Let’s start with adding the component to the conversation flow
  2. You need to be inside Builder –> Conversation
  3. Click on “Add new component” –> Select “Schedule Meeting”
  4. This will show the component configurations to be setup

Chat Message 

  1. Write your own message to show to the visitor
  2. Additionally you can show buttons ‘Skip, and ‘back’
  3. Select “Days” for which you would like to accept the appointments
  4. Select a Time slot to only book appointments in the allowed time range, like if you provide From 9 AM to 5 PM, then the customer can only be able to book appointments in this time range
  5. You can configure to accept a certain number of appointments per “15 / 30 / 60” minutes. For example; if you set Accept “2” appointments per “30” minute then, only 2 appointments are accepted in each 30-minute window. 
  6. Once the Limit for the one-time slot is reached, customers will not be able to see that window while booking the appointments
  7. Finally, save the component settings by pressing the ‘Save’ button


Fig: Select appointment date and time


Fig: Submit appointment details


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