Help Center

File Upload

Using this component you can allow the customer to upload files during the chat conversation.
A file up to 10 MB in size can be uploaded using this option and also only a single file can be uploaded per question.

Configuration steps:

  1. Let’s start with adding the component to the conversation flow
  2. You need to be inside Builder –> Conversation
  3. Click on “Add new component” –> Select “File upload”
  4. This will show the component configurations to be setup

Chat Message 

  1. Write your own message to show to the visitor
  2. Additionally you can show buttons ‘Skip, and ‘back’
  3. You can also configure the alert message when a file exceeds the limit
  4. Configure error message for failed file upload

file upload

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